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BC Housing Advocates say new SAFER Guidelines Flawed

Why B.C.’s rent subsidy program for low-income seniors is flawed: Advocates

A Postmedia News review of a decade of B.C. Housing reports found that tens of millions of dollars in provincial rent subsidies haven’t been spent

Vancouver Sun: Nathan Griffiths Published Feb 20, 2024  •  Last updated Feb 20, 2024 

Find out the facts in the 2022 study by the Office of the Seniors Advocate British Columbia

Burnaby’s Jing Lei Xiang is facing eviction this year because the Metrotown building she lives in, which houses a number of lower-income seniors, is being demolished.

It’s the second time in two years that Xiang, 70, a cancer survivor who spent years working in B.C.’s long-term care industry, will have to move. She doesn’t know exactly when she has to leave or where she’ll go — but she knows she can’t afford it.

Even with the benefit she receives from B.C. Housing’s shelter aid for elderly residents (SAFER) program, a typical one-bedroom apartment in Metro Vancouver costs more than her entire monthly income.

“The financial support means a lot to me and to low-income seniors,” Xiang, who moved to B.C. from Shanghai 30 years ago, said through a translator. “The downside is it doesn’t offer enough for a senior to live a decent life.”

Xiang’s story isn’t unusual in B.C.

Postmedia News reviewed a decade of annual reports from B.C. Housing and found that tens of millions of dollars a year in provincial rent subsidies haven’t been spent — and for those who do receive them, the subsidies are no longer enough to make ends meet.

Housing providers and advocates say this is because the subsidies are too low for current market rates and a rigid application formula excludes some of the very people the program was meant to help.

Nearly 10,000 more B.C. households could have received rent support

Gap between B.C. Housing’s targets for low-income rental assistance and how many households it actually supported.

In the 2022-23 fiscal year alone, B.C. Housing’s rental assistance programs reached about 30,000 households, almost 10,000 fewer than its target for the year. As a result, $32 million that was supposed to support low-income British Columbians didn’t get spent.

BC Housing missed rent support targets by more than 9,600 households in 2022/23 (source: BC Housing annual reports).

“It just renders it useless,” said Anna Hofmarks of the Collingwood Neighbourhood House in east Vancouver.

The SAFER program, which provides rent supplements to low-income seniors renting in the private market, accounted for roughly 75 per cent of all rental assistance program enrolments in 2022-23. Enrolment in the program has fallen by roughly 2,000 households since 2020, reaching its lowest level in almost five years, according to B.C. Housing data.

“There are two main flaws with the SAFER program,” said Isobel Mackenzie, B.C.’s seniors advocate. “The biggest problem is the subsidies are not big enough. And then the second thing that’s happening is people are having their subsidy reduced.”

Mackenzie said arbitrary limits on income and rental rates have led to “people getting kicked off” the program. She believes the caps on income and rent account for much of the falling enrolment in the SAFER program in recent years, despite substantial rent increases across B.C.

Under the current plan, applicable rental costs are capped at $803 in most of Metro, meaning rental costs beyond that aren’t included when determining the monthly subsidy. For a senior, like Xiang, who pays $1,300 a month in rent, only the first $803 is counted toward her SAFER subsidy, even if her rent increases.

2 Comments

  • Sylvia Bailey

    I have been in touch with SAFER several times in the past month to ask why my subsidy went from $217 in 2023 to $25 in 2024, despite the fact that I am now paying more rent AND I am still below the threshold for SAFER. I had no choice but to move and watched the rental rates go up by approximately $200 month for a one-bedroom suite in the Lower Vancouver Island area. The landlords are charging what the “market will bear” and one person said, “I didn’t feel right asking for $1650 (for a one bedroom, but if I don’t keep it high, I’ll get all kinds of applicants”. He had 80 applicants as it was. For a couple this isn’t unbearable but for a single woman this is a hefty rent to bear. There just isn’t anything out there, and if you do find a suite at say, $1400, many, many people will be vying for it, and well, it’s a little like winning the lottery. I found myself practically begging people to take me as a renter. I finally signed a rental agreement for at suite at $1600, but landlords are asking for proof of income these day, and I negotiated saying that I am eligible for SAFER and that was a BIG mistake. After being on the phone with SAFER twice and asking about how much I would receive in 2024, they came back with “$25/mo.” I persisted and asked how did they come up with this for me in 2024? They told me my SAFER was based on my 2022 income, even though I have submitted my 2023 Income Tax Return AND gave them access to my CRA information.
    The formula allows only $734 “for my area”. I spoke with them twice and I still don’t understand their formula or how they calculated only $25/mo. These rental allowances are far below 2024 market rates!
    I spoke with the Senior’s Advocacy Office and the Senior’s Entitlement Office both in Victoria. No one has an alternate recourse for me and one office had no knowledge of the April 9th BC News release regarding the so-called improved SAFER program found here: https://news.gov.bc.ca/releases/2024HOUS0050-000477. I had to question that and don’t believe it’s improved at all! I worry every day and will be going to the Food Bank this week.

  • Carole Fawcett

    Hi Sylvia

    I was so sorry to read about your rental nightmare. It is ridiculous that you are being offered only $25.00.
    This is one of the many issues that Seniors Tin Cup hopes to bring attention to by rallying and getting together. Currently looking for organizers throughout the Province, so that we can get as many seniors out as possible to get the government’s attention. (Provincial and Federal) This is where my criticism of the Seniors Advocate comes in. What DOES this position do in order to actually help Seniors. Obviously not much. If you are interested in taking part in the Seniors Tin Cup by being an Organizer, please contact me at carolef@shaw.ca. Take care and we can only hope things will improve.

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